Terms and Conditions


The purpose of this document is to establish the conditions of use of the website WWW.STONBOW.COM as well as the conditions of purchase of products through the same by the users. Please read these TERMS AND CONDITIONS OF PURCHASE and the PRIVACY POLICY carefully before using this website. You may print these terms and conditions if you wish. By using this website or placing an order through this website you accept our TERMS AND CONDITIONS OF PURCHASE as well as our PRIVACY POLICY, so if you do not agree, you should not use this website.


In compliance with the duty of information contained in art. 10 of Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce, we inform you that the ownership of the website corresponds to JUDIT MAQUIEIRA, domiciled at Apartado de correos 14907, Postal Code 28080, Madrid and with e-mail address INFO@STONBOW.COM, hereinafter JUDIT MAQUIEIRA.


By using this website and placing orders through it, the user agrees to the following:

* Use the website solely for the purpose of viewing products and placing orders.

* Do not place any fraudulent or false order. If an order is reasonably believed to be fraudulent, JUDIT MAQUIEIRA is authorised to cancel it and inform the relevant authorities.

* Have the legal capacity to enter into contracts (the user declares to be over 18 years of age).

* Provide your contact details in a truthful and accurate manner in order to be able to ship orders.


JUDIT MAQUIEIRA informs users of this website about its policy regarding the processing and protection of personal data that may be collected by browsing or contracting services through the privacy policy. You can access the privacy policy from the website at any time.


Availability of the service. Users have the possibility of placing orders for the articles offered on the website both for delivery to an address within the Spanish territory and to a European destination.


The contract shall be concluded in Spanish.

Terms and conditions of purchase of WWW.STONBOW.COM

Product availability.

Orders are subject to product availability. If there are difficulties in the supply of products or if there are no items in stock, JUDIT MAQUIEIRA will inform the customer of this circumstance, either by email or by telephone and will refund any amount paid for the product or products not available or will exchange the product for another of the same value, as decided by the customer.

Product prices.

The prices of the articles include all applicable taxes but do not include shipping costs, which will be added to the total amount. JUDIT MAQUIEIRA reserves the right to modify the prices at any time, although the products will be invoiced on the basis of the price in force at the time of placing the order (subject to product availability).

The purchase order shall indicate both the total price of the product/products, including VAT and the corresponding shipping costs, as indicated in the following sections.

The applicable VAT rate shall be the rate legally in force at any given time depending on the specific item in question.

For orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT in accordance with the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and duties in accordance with the regulations in force in each of these territories.

Shipping costs to addresses within Spain.

For orders under ___€, the shipping costs amount to __€, which must be added to the total amount. Shipping costs will therefore be borne by the customer.

For orders of __€ or more, no shipping costs will be applied.

Shipping costs to addresses outside Spanish territory.

For orders with destination any country within the European Union under ___€, the shipping costs amount to __€, amount to be added to the total price. Shipping costs will therefore be borne by the customer.

For orders of __€ or more, no shipping costs will be applied.

How to place an order.

To place an order you must select the desired item(s). Once you have selected all the items you want, they will be added to your shopping basket. The next step is to process the order and make the payment. To do this, you must follow the steps requested on the website and follow the purchase instructions on the screen. You will only be asked for the information necessary for the purchase and subsequent delivery of the order.

EXPRESSLY ACCEPT these terms and conditions and the privacy policy.

The data recorded by the website constitutes proof of the transactions made. The customer will receive confirmation of the order by e-mail.

Terms and conditions of purchase of WWW.STONBOW.COM

During the process, before making the payment, you will be able to modify the details of your order. The order is not finalised until the process is completed, which will be when you have made the payment. Clicking on "Pay" implies that you purchase and pay for the selected items, this step is a binding commitment.

There are no purchase limits. The user can order as many items as he/she wishes, with no minimum or maximum order quantity.

Right to cancel the order.

JUDIT MAQUIEIRA reserves the right to refuse an order from a customer with whom there is a dispute.

JUDIT MAQUIEIRA also has the right to refuse or cancel an order for justified reasons, such as for example:

* Invoicing data error (incorrect or unverifiable)

* If there is a suspicion of bank card fraud

* If it is not possible to send it to the indicated address

* If there are reasons to suspect that the user is not an end user

* If the user is under 18 years of age

* If full payment has not been made.

Method of payment.

You can pay by credit card, Paypal or bank transfer. In the case of payment by credit card or PayPal, the total amount of the order, including shipping costs as appropriate, will be charged to the customer's account at the time of purchase.

Only payments in EUROS are accepted.

Payment by credit card and in the event of any incident occurring during the process (for example, if the terminal reports that the card has been refused), the order will be cancelled automatically. Payment by credit card is made through the payment gateway of "_____".

By clicking on "Pay" the user is confirming the payment of the order as well as that the credit card is theirs. To minimise the risk of unauthorised access, your credit card details will be encrypted. Credit cards will be subject to checks and authorisations by the credit card issuer, but if the credit card issuer does not authorise payment, the order will be automatically cancelled, and the system will inform the customer of this cancellation.

In the case of selecting the Paypal payment system, PayPal will be the payment platform and payment will be made in accordance with the terms and conditions of said payment platform.

JUDIT MAQUIEIRA also offers you the possibility to pay by bank transfer.

The order will be sent to the address you provide once the total amount of the order has been confirmed. If the amount is not the total amount, JUDIT MAQUIEIRA reserves the right not to send the order until it is fully paid by the customer.

Terms and conditions of purchase of WWW.STONBOW.COM


The products will be sent to the address indicated by the user.

The delivery time varies between 24 and 72 hours (working days) for deliveries to mainland Spain and 7 working days for deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla.

The delivery time for addresses outside Spanish territory varies between 7 and 10 working days. The deadlines indicated will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option of continuing with the purchase by setting a new delivery date or cancelling the order with a full refund of the price paid.

For the purposes of these terms and conditions, "delivery" or the order shall be deemed to have taken place or to have been "delivered" at the moment when you or a third party indicated by you acquires material possession of the products, which shall be evidenced by the signature of the receipt of the order at the agreed delivery address.


If it is impossible to deliver the order at the address indicated, JUDIT MAQUIEIRA will try to deliver it to a third party indicated by the customer or try again to deliver it at a later date. If you are not going to be at the address, please contact JUDIT MAQUIEIRA to arrange delivery on another day.

If within 15 days of your order being available for delivery, the order has not been delivered for reasons not attributable to JUDIT MAQUIEIRA, we will understand that you wish to withdraw from the contract and we will consider it terminated.

As a consequence of the termination of the contract, we will refund all payments received from the user, including delivery costs without undue delay and in any event not later than 14 days from the date on which we consider the contract to be terminated. Please note that the transport resulting from the termination may have an additional cost, so JUDIT MAQUIEIRA shall be entitled to pass on the corresponding costs to you.

Cancellation of an order.

The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 of Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws.

To cancel an order you can use the form provided in the link "RIGHT OF WITHDRAWAL" or you can notify us by email to INFO@STONBOW.COM by post to the address Apartado de correos 14907, Código postal 28080, Madrid, 28044.

If you send us an email or written communication, please include details of your WWW.STONBOW.COM Terms and Conditions of Purchase order to help us identify it.

The withdrawal period shall expire 14 calendar days from the day on which the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the goods or, in the event that the products making up the order are delivered separately, 14 calendar days from the day on which the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the last of the aforementioned products.

Once the right of withdrawal has been exercised, the user must return the delivered products to the address indicated, thereby assuming the costs of return. Please note that if you decide to return the goods to us carriage paid, we will be entitled to charge you for any costs we may incur.

The right to withdraw from the contract shall apply exclusively to those products that are returned in the same condition in which the customer received them. No refund will be made if the product has been used beyond the mere opening of the product, products that are not in the same condition in which they were delivered or that have suffered any damage, so you should be careful with the product(s) while they are in your possession. Please return the item(s) using or including all original packaging with all labels. Please do not remove the labels until you are sure you want to keep each item.

After examining the item we will let you know if you are entitled to a refund.

If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will proceed to refund the total amount of the purchase plus the costs of

shipment within 14 days of receipt of the cancelled order.

If the return only includes part of the order, the correct procedure has been followed and the products are new and unused, we will only refund you the value of the returned products, excluding shipping costs.

Return of defective products.

If you return the goods to us because they are faulty or the descriptions do not correspond to the goods, we will refund the full price of the goods, together with the costs of shipping and returning the goods.


Access to and use of this website is the responsibility of the users. It is not guaranteed by JUDIT MAQUIEIRA:

- The infallibility, availability, continuity and absence of security flaws of the website.

- That the content of the site or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies.

- Possible damages or losses that may arise from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operation of the website.

- Delays or blockages in the use of this page caused by deficiencies or overloads of the data processing centre, nor any damage that may be caused by third parties through illegitimate intromissions beyond the control of JUDIT MAQUIEIRA.

- JUDIT MAQUIEIRA is exonerated from liability for any damage that the user may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from other sources.

Mere access to the website does not imply any type of commercial relationship between JUDIT MAQUIEIRA and the user.

JUDIT MAQUIEIRA only supplies the products for domestic and private use. The customer agrees not to use the product for commercial, advertising or resale purposes. JUDIT MAQUIEIRA has no liability for any loss of profit, loss of business, business interruption or loss of business opportunities of the customer.

Assignment of rights and obligations.

The contract is binding on both the customer and JUDIT MAQUIEIRA, as well as our respective successors, assigns and successors in title. The customer may not transfer, assign, encumber or otherwise transfer a contract or any of the rights or obligations arising therefrom without the prior written consent of JUDIT MAQUIEIRA.

We may transfer, assign, charge, encumber, sub-contract or otherwise transfer a contract or any of our rights or obligations under it at any time during its term. For the avoidance of doubt, such assignments, transfers, assignments, encumbrances or other transfers will not affect any rights that you, as a consumer, may have at law or otherwise void, reduce or limit any warranties, whether express or implied, that we may have given to you.


The information displayed on the website is current as of the date of the last update.

JUDIT MAQUIEIRA reserves the right to update/modify/remove information from this website at any time and without prior notice.

In the event that the website contains links to other websites and materials of third parties, such links are provided for information purposes only, without JUDIT MAQUIEIRA having any control over the content of such websites or materials. Therefore, we accept no responsibility for any damage or loss arising from their use.

JUDIT MAQUIEIRA reserves the right to modify the Terms and Conditions of Purchase.

The changes made will not be retroactive. If you do not agree with these changes, we recommend that you do not use our website.


You may not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs or any other technologically harmful or deleterious programs or materials. The user shall not attempt to gain unauthorised access to this website, the server on which this website is hosted or any server, computer or database related to our website. You agree not to attack this website. Failure to comply with this clause could lead to the commission of offences defined by the applicable regulations. We will report any breach of these regulations to the authorities.

WWW.STONBOW.COM Terms and Conditions of Purchase and we will cooperate with them to discover the identity of the attacker. In addition, in the event of any breach of this clause, you will immediately cease to be authorised to use this website. We will not be liable for any loss or damage resulting from a denial-of-service attack, viruses or any other technologically harmful or disruptive programs or materials that may affect your computer, computer equipment, data or materials on account of your use of this website or your downloading of any content from or redirected to this website.


The user acknowledges and agrees that all copyright, trademarks and other industrial and intellectual property rights on the materials or content provided as part of the website correspond at all times to JUDIT MAQUIEIRA. The user may make use of such material only in the manner expressly authorised.


The use of this website and contracts for the purchase of products through the same shall be governed by Spanish law. Any dispute arising out of or in connection with the use of the website or such contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.

You can make any complaints and claims to JUDIT MAQUIEIRA by e-mail MAIL or by post to the address Apartado de correos 14907, Código postal 28080, Madrid.

Terms and conditions of purchase of WWW.STONBOW.COM